FAQ

FAQ for the Hey Iceland Marketplace. 

Create and modify your account

• Hey Marketplace - How to create an account
• Hey Marketplace - Travel agency information
• Hey Marketplace - How to add a user

Create a booking

• Hey Marketplace - How to book accommodation
• Hey Marketplace - How to book multiple properties in a single booking
• Hey Marketplace - How to book activity
• Hey Marketplace - How to book a rental car
• Hey Marketplace - How to add a booking to an existing cart

View and modify a booking

• Hey Marketplace - How to view a booking
• Hey Marketplace - How to change an accommodation booking
• Hey Marketplace - How to change an activity booking
• Hey Marketplace - How to cancel a booking
• Hey Marketplace - How to update a car rental booking
• Hey Marketplace - Booking status

General information

• Hey Marketplace - View accommodation information, pricelist and cancellation policy
• Hey Marketplace - How to view the dashboard

For further information regarding Hey Marketplace please contact [email protected]

For further information regarding your bookings please contact [email protected]

In case of an emergency please call +354 570 2700 during office hours and +354 893 3200 after office hours and during weekends.