Why Smart Travellers Need Local Travel Agents

Why Smart Travellers Need Local Travel Agents

15.05.2024 | Lella Erludóttir

Planning a trip to a new destination can be a daunting task. Diving deep into research about the destination and all it has to offer is time-consuming. Sometimes, spending hours on the computer searching for the best travel deals gets you great results, and other times, it just leads to frustration.

With so many online booking engines available and more people becoming enlightened and savvy travellers, booking your trip through a travel agency may seem old school and a thing of the past. But that is so not the case.

Travel agents have a world of knowledge at their fingertips, and in this age of electronic gizmos, there is still rationalization and good reasons for seeking their expertise and personalized service. And local travel agents really know their destination, they have connections and more often than not booking through an agency is cheaper than doing everything on your own.

Below you will find our reasons for why smart travellers use local travel agents

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Time and Money Savings

When you work with a travel agent, she does all legwork needed in planning the trip. Your agent seeks out the travel options that best meet your needs and budget and help you enjoy the destination in the best possible way. In most cases, travel agents have access to information about rates and routes that the average consumer might not have, saving you time and money, even when you consider the agent's fee. Using a travel agent can also help you score a great deal on a package or promotion as agencies often get lower rates and discounts on travel that aren't available to the general public.

Travel Assistance

Travelling does not always happen without mishaps, mistakes and misinformation. If you booked your travel through a local agency, they usually provide a service line that you can call to get assistance with rebooking your travel arrangements and help with everything regarding your trip.

Travel Recommendations

Local travel agents know their destination. They live there, they have travelled around the area, and they plan trips to the destination for a living. They are a great source of information about the most important places to visit, hidden gems, local hide-outs, and everything you need to know about the destination. They are able to make recommendations and help you plan a trip that meets your needs and budget. Their inside knowledge helps you avoid wasting time and money on the things you are not interested in and they help you avoid costly travel mistakes.


Travel agents who book a high volume of trips often have access to perks that you might not be able to get on your own. Whether it's a room upgrade, a fee waiver or even reservations at a hot resort or on a popular tour, travel agents often add perks into your vacation plan.

First-hand knowledge

Most travel agents love their jobs. Every single day and every single client is different. Because most local agents are passionate about their destination, they can create itineraries to share the best trip with you in ways you may not know exist. First-hand knowledge and expert advice from a local agent are invaluable assets when it comes to travel.

A Travel Agent Is Your Advocate

If something should go wrong before or during your trip, a call to your travel agent can help remedy the situation so that you can be on your way to enjoying your vacation. Travel agents are skilled problem-solvers and know whom to call when hiccups occur.

Personalized services

You are unique and you want your trip to cater to all your needs, wants, and dreams. Your local travel agent keeps you updated on all the latest travel trends in the destination and offers you handcrafted, personalized and professional services from the time you start dreaming of a trip, while travel planning, during your stay and all the way to the journey’s end.

Hey Iceland Team 2020

We are a colourful, fun and dedicated group of local travel experts.

We at Hey Iceland are your local travel agents. We know everything there is to know about Iceland, where to stay, what to do, not-to-be-missed experiences, and local services not known by many travellers. We believe that we are your best option when planning a trip to our beautiful country.

Please contact us if you are thinking about travelling to Iceland and we will plan your Iceland dram trip!

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